FAQ



  • How long does delivery take?

    Delivery time is between 7-14 working days, but please allow up to 15 days for delivery. We could provide you with tracking number of the package and you will be able to trace your package(s) online, if you decide to choose Registered mail and not Regular (usual in our shop). You do not have to worry about anything, cause we always deliver our products, so You will always receive Your order.

  • Why are your prices so low?

    Product costs are based on their actual cost and our per unit cost is not highly inflated as at the other online pharmacies. We are the official importer of AsiaPharma products, British Dragon. We sell original AsiaPharma and British Dragon products that can all be verified on the original page of AsiaPharma.com and Britishdragon.com.

    Generic medications are less expensive because generic manufacturers do not have the investment costs of the developer of a new medication. New medications are developed under patent protection.  As patents near expiration, all manufacturers can apply to the FDA to sell generic versions. Because those manufacturers do not have the same development costs, they can sell their product at substantial discounts.

  • Are your products the same as what I get at my local pharmacy?

    We sell generic products and the product contains exactly the same active ingredient as their branded drug, often even produced, or partly produced in same factory in Asia. You will get exactly the same product but the only difference is the name of the manufacturer and the price.

  • I prefer my package to be sent discretely, how do you send it?

    We ship the all orders in small bubble envelopes or card boxes. All orders are sent discretely to protect your privacy.

    envelope

  • The medications in my order were damaged during transit, what do I do?

    Please contact us immediately through one of our emails provided under section HOW TO CONTACT US (send us photo of damaged product and package itself) so we can then take actions. Your medication will be promptly resent to you. We guarantee you safe delivery.

  • How much money will I save when I order from your company?

    You can save 50-90%, which can be hundreds of dollars per order. For example Asia Pharma Silda is generic version of Viagra.

    viagra

    Price on Asia Pharma's Silda 100 mg tablet is 1,6 US$, while cost of real Viagra from local pharmacy is up to 10 US$ per 100 mg tablet. There are many internet websites offering Pfizer's Viagra for 2-4 US$, those websites are selling fakes, that can be dangerous as those are produced in substandard illegal facilities.

     

  • Is my purchase through your company kept confidential?

    Everything you submit to our company is done through SSL, which means that all your information is encrypted and confidential. We maintain our SSL to ensure that your privacy is guaranteed! Once your order is placed, your private information is encrypted in our database and accessible only to key staff and the pharmacy responsible for fulfilling your order. At no time is your information accessible by any party not involved in the fulfillment of your order. We do not sell, rent, or give away for free any information you provide us. Your order will always arrive discretely packaged to the name and address provided.

  • What is quality of Asia Pharma products?

    The manufacturing is done under strict WHO cGMP guidelines to ensure high manufacturing standards in producing high quality products. Asia Pharma products are registered in several Asian and European countries Food and Drug Agencies.

  • How do I know that I have original Asia Pharma product?

    Product verification is used to verify the authenticity of your product. Each and every single one of product has a distinguish 3 character product code and contains a scratch bar underneath which is a 12 character authentication code. By entering this two codes you can check whether your product is authentic and produced by AsiaPharma.com. You can also check the batch number, production date, use-before date, chemical analysis of the batch, etc.

    Asia Pharma product verification link

  • Which payment options do You have?

    We have 3 payment options at the moment. You can check them under section PAYMENT.

  • From where do you ship your products?

    We deliver our products from different shipping points in Europe and Asia, depending on product. Average delivery time for packages from Europe is up to 10-14 days, from Asia it can take up to 15 days sometimes.

  • What happens, if there is a delay on shipping?

    Sometimes shipping process takes a bit longer, due to different possible situations (customs, stock, shipper problems), but we always contact our customers for delay on shipping. But do not worry, You will always receive Your order.

  • What happens, if order is not delivered in promised time frame?

    If order is not delivered in promised time frame (10-14 business days), then it is usually due to order being seized (1% through our statistics) or due to post routes or due to holidays time. But do not worry, You will receive Your order 100%. If order is not at location after one month, we always resend it!

  • What happens, if order was seized?

    If order was seized, then we cover 50% of loss value (order value), but You need to send us photo of Seizure note to our email provided under section HOW TO CONTACT US. Then You choose some product for given SEIZURE amount and we resend it immediately.

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